Injured at work

What to Do If You Have Been Injured at Work

Every year, thousands of workers in Scotland are injured on the job. Whether you slipped on a wet floor, were struck by falling equipment, or developed a condition through repetitive strain, you may be entitled to compensation from your employer. Understanding your rights is the first step to protecting them.

This page explains what the law requires of employers, how a workplace injury claim works in Scotland, and what you can expect throughout the process.

Your Employer's Legal Duty of Care

Scottish employers are bound by a range of legal obligations designed to keep you safe at work. These duties arise from both common law and statute, including the Health and Safety at Work etc. Act 1974 and various sets of regulations such as the Manual Handling Operations Regulations 1992 and the Provision and Use of Work Equipment Regulations 1998.

In practical terms, your employer must:

  • Carry out and act on risk assessments
  • Provide adequate training and supervision
  • Supply and maintain suitable equipment
  • Ensure the workplace is kept reasonably safe
  • Have employers' liability insurance in place

If your employer failed in any of these duties and you were injured as a result, you may have a valid personal injury claim.

Common Types of Workplace Injury Claims in Scotland

No two accidents are the same, but certain types of workplace injuries appear more frequently in claims. These include:

  • Slips, trips and falls on the same level or from height
  • Manual handling injuries, including back and shoulder strains
  • Injuries caused by defective or poorly maintained machinery
  • Being struck by a moving vehicle or falling object
  • Industrial diseases such as hand-arm vibration syndrome (HAVS), industrial deafness or occupational asthma
  • Repetitive strain injuries (RSI)
  • Burns, lacerations and crush injuries

If your injury does not appear on this list, do not assume you cannot claim. The circumstances of each case matter more than the category.

The Three-Year Time Limit in Scotland

In Scotland, you generally have three years from the date of your accident, or from the date you became aware your injury was caused by your work, to raise a court action. This is set out in the Prescription and Limitation (Scotland) Act 1973. Missing this deadline can bar you from recovering any compensation at all.

There are limited exceptions to this rule, for example where the injured person is a child or lacks legal capacity, but these situations are specific and advice should be sought promptly. Do not assume you have more time than you do.

What Compensation Can Cover

A successful workplace injury claim can compensate you for two broad categories of loss:

General Damages

This covers the pain, suffering and loss of amenity caused by your injury. The amount is assessed with reference to the Judicial College Guidelines, which provide brackets for awards depending on the nature and severity of the injury. A sheriff court or the Court of Session in Scotland will apply these guidelines when determining an appropriate figure.

Special Damages

These are your actual financial losses, which can include:

  • Lost earnings, including future loss of income if your ability to work has been reduced
  • Medical and rehabilitation costs
  • Travel expenses to appointments
  • Care provided by a family member or professional
  • Adaptations to your home if required

How the Claims Process Works

Most workplace injury claims follow a broadly similar path, though timescales vary depending on the complexity of the case and how the employer or their insurer responds.

  1. Initial assessment: Your solicitor reviews the circumstances of your accident, the evidence available and the likely value of your claim.
  2. Letter of claim: A formal letter is sent to your employer (and, in practice, their insurer) setting out the basis of your claim.
  3. Investigation period: The insurer investigates and either admits or denies liability.
  4. Medical evidence: An independent medical expert prepares a report on your injuries, their likely duration and any lasting effects.
  5. Negotiation or litigation: Many claims are settled by negotiation. If a fair settlement cannot be reached, proceedings may be raised in the sheriff court or, for larger claims, the Court of Session.

How Much of Your Compensation Will You Actually Keep?

This is one of the most important questions to ask before instructing a solicitor. Many Scottish personal injury firms deduct a success fee from your compensation, sometimes up to 20% of your award. That means for every £10,000 you are entitled to, you could lose £2,000 in fees before you see a penny.

At Scotland Claims, we operate differently. Our clients keep 100% of their compensation. There is no success fee deducted from your award, ever.

Compensation Awarded With a 20% success fee deducted With Scotland Claims (0% success fee)
£5,000 £4,000 to you £5,000 to you
£15,000 £12,000 to you £15,000 to you
£30,000 £24,000 to you £30,000 to you
£50,000 £40,000 to you £50,000 to you

Steps to Take After a Workplace Injury

The actions you take immediately after being injured at work can make a real difference to your claim. Where possible, you should:

  • Report the accident to your employer and ensure it is recorded in the accident book
  • Seek medical attention promptly, even for injuries that seem minor
  • Take photographs of the scene, the hazard involved and your injuries
  • Note the names of any witnesses
  • Keep records of any expenses or losses you incur as a result
  • Do not sign anything from your employer or their insurer before seeking legal advice

If an accident book entry was not made, that does not necessarily prevent a claim, but it is better to have a formal record in place from the outset.

Will I Lose My Job for Making a Claim?

This is a concern many injured workers share, and it is understandable. However, it is unlawful for an employer to dismiss or otherwise penalise you for making a legitimate personal injury claim. Your employer is required by law to hold employers' liability insurance precisely to cover situations like yours. In most cases, it is the insurer, not your employer personally, who meets the cost of your compensation.

Frequently Asked Questions

How long do I have to make a workplace injury claim in Scotland?

You generally have three years from the date of your accident, or from the date you first knew your injury was linked to your work, to raise a court action. This deadline is set by the Prescription and Limitation (Scotland) Act 1973. There are narrow exceptions, for example for children or those lacking capacity, but you should seek advice as early as possible.

Can I claim if the accident was partly my own fault?

Yes, in many cases. Scots law allows for contributory negligence, which means your compensation may be reduced to reflect your share of the responsibility, but you can still recover something. Each case is assessed on its own facts, so it is worth taking advice even if you think you may have contributed to the accident.

What if my employer denies liability?

A denial from your employer or their insurer is not the end of the road. Your solicitor can gather evidence, instruct expert witnesses and, if necessary, raise proceedings in the sheriff court or Court of Session to have the matter decided by a judge. Many claims that start with a denial are later resolved by negotiation or at proof.

Will I have to go to court?

The majority of workplace injury claims in Scotland are settled before reaching a court hearing. However, if a fair settlement cannot be agreed, your solicitor may recommend raising formal court proceedings. This does not always lead to a full proof hearing, as settlements can be reached at any point in the process.

Can I claim for an industrial disease or long-term condition, not just a sudden accident?

Yes. Conditions that develop over time, such as industrial deafness, hand-arm vibration syndrome, occupational asthma or repetitive strain injury, can also be the subject of a claim. The three-year period typically runs from the date you became aware, or ought reasonably to have become aware, that the condition was linked to your work.

How much will it cost me if my claim is unsuccessful?

Claims are typically run on a no win, no fee basis, meaning you pay nothing if your claim does not succeed. You should always clarify the precise terms with your solicitor before proceeding. At Scotland Claims, our clients keep 100% of any compensation awarded, with no success fee taken from their settlement.